1. About Us
This website is operated by Workwear London.
Our registered business address is:
129 Whitechapel Road, London, E1 1DT, United Kingdom
For any queries, please contact: 02072477217
2. Use of This Website
By using our website, you agree to:
- Use it only for lawful purposes
- Not misuse, hack, or attempt to disrupt the website
- Provide accurate information when placing orders
We reserve the right to refuse service where misuse is suspected.
3. Products & Descriptions
We sell:
- PPE (Personal Protective Equipment)
- Hi-visibility clothing
- Safety footwear
- Workwear garments
We aim to ensure all product descriptions, images, and prices are accurate. However:
- Colours may vary slightly due to screens
- Specifications may change without notice
4. Orders & Acceptance
- All orders are subject to availability
- After placing an order, you will receive an order confirmation email
- A contract is formed only when your order is dispatched
We reserve the right to:
- Cancel or refuse any order
- Limit quantities (especially for bulk purchases)
5. Pricing & Payment
- All prices are listed in GBP (£)
- Prices may include or exclude VAT (clearly shown at checkout)
- We accept major debit/credit cards and online payments
We reserve the right to correct pricing errors at any time.
6. Delivery
Delivery is subject to our Delivery Policy.
- Estimated delivery times are not guaranteed
- Risk passes to the customer upon delivery
- Customers must provide accurate delivery details
We are not responsible for delays caused by couriers.
7. Returns & Refunds
Our Returns Policy forms part of these Terms.
Key points:
- Online customers have a 14-day cooling-off period under UK law
- Faulty goods are covered for 30 days full refund rights
- Items must be unused and in original condition
Non-returnable items include:
- Used PPE
- Worn safety footwear
- Customised or printed items
8. Business / Trade Customers
For wholesale or business customers:
- Returns may be restricted or subject to agreement
- Credit terms (if offered) must be strictly followed
- Late payments may incur interest and recovery costs
9. Intellectual Property
All content on this website, including:
- Logo
- Images
- Text
- Branding
belongs to Workwear London and must not be used without permission.
10. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect or consequential losses
- We are not responsible for misuse of PPE or products
- Customers must ensure products are suitable for their intended use
Nothing excludes liability for:
- Death or personal injury caused by negligence
- Fraud or misrepresentation
11. Health & Safety Disclaimer
All PPE and safety products must be:
- Used according to manufacturer instructions
- Properly fitted and maintained
Workwear London is not liable for:
- Improper use
- Failure to follow safety guidelines
12. Account Suspension
We reserve the right to:
- Suspend or terminate accounts
- Cancel orders
Where there is:
- Fraud suspicion
- Abuse of returns policy
- Misuse of services
13. Privacy
Your personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws.
14. Changes to Terms
We may update these Terms at any time. The latest version will always be available on our website.
15. Governing Law
These Terms are governed by the laws of the United Kingdom.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.